The Ligthhouse of Fajardo

Refund Policy:

For damaged items, photo evidence of the packaging before opening the box and another photo of the major damage is required to process the refund. The photos and return request must be sent within 7 days of delivery.

For claims of undelivered or lost shipments, you must file a claim within 56 days of the shipping date and provide supporting documentation to the transportation supplier.

Lost items may be out of stock at the time of purchase, and if part of your order has not arrived within 8 weeks, you may submit a refund request and our team will contact you as soon as possible.

Items from a "CERTIFIED ORIGINAL PAINTING COLLECTION" and "ART LOVER'S SALE" offers are final sale and non-refundable.

New orders are non-refundable on items that have been previously purchased.

FedEx© / DHL© are registered trademarks of reliable delivery services worldwide.

 

Shipping Limitations:

All orders will be shipped to the specific and detailed address provided by the purchasing customer. Please ensure that the address is compatible with USPS or UPS delivery services.

Please note that all purchases made at Bravizky Gallery, LLC are made with the authorization of the art-loving customer for both purchase and shipping.

Please be aware that there is a risk of loss of purchased items during transportation. Therefore, it is important for you to be responsible for filing any claims with the shipping company in case of damaged and/or lost shipments.

Please ensure to provide accurate and updated shipping information to ensure smooth delivery. If there is any issue with your shipping address, please contact our customer service team as soon as possible to correct it prior to shipping your order.